Waiting time charges will apply after the grace period and are accrued in quarter-hour increments, based on the vehicle’s hourly rate.
SCHEDULED PICK UP TIME (Highly recommended)
If you book the pick up for the “scheduled flight arrival time”, you have a 45 min courtesy wait time from the time the plane actually lands, to get to the chauffeur. After the courtesy wait time, additional wait time charges will be applied. For international pick ups, you receive a 1 hour courtesy wait time from the time the plane actually lands.
REQUESTED PICK UP TIME (Not recommended)
If you requested a pick up time for any time other than the “scheduled flight arrival time”, you will be picked up at that EXACT time that you requested. In this case you would receive a 30 min courtesy wait time to get to the chauffeur. After the courtesy wait time additional wait time charges will be applied, even if your flight is late. However, if the flight arrives early, it is at our discretion whether our chauffeur will be able to pick you up at an earlier time than was requested. This also applies to international pick ups.
TO AIRPORT & POINT TO POINT
Allotted a 15 minute courtesy grace period from the scheduled pick up time, whereafter charges will apply.
If you book a car to pick you up at 11AM, your grace period would be free until 11:15AM.
At 11:16AM you would be charged an additional 50% of the full amount.
At 11:31AM, we would charge a full hour wait.