Looking for an alternative to Empire CLS? Meet LAAC Car Service.
Looking for an alternative to Empire CLS? LAAC Car Service brings modern near-on-demand booking, a favorite-chauffeur-by-city loyalty layer, and major global event transportation for 1 to 10,000+ people — sedans, SUVs, Sprinters, coach buses and charter buses with transport managers, event managers, onsite coordinators and meet-and-greet.
LAAC Car Service is the highest-reviewed nationwide chauffeur service — 4.9 ★ across 205 verified reviews (Google, Yelp, Tripadvisor). Live 24/7 Customer Care, hand-vetted career chauffeurs, custom luxury Sprinter and motor-coach group transportation fleet, a women-chauffeur-on-request program, 600+ cities, one bill worldwide. None of the Empire CLS-class alternatives publicly display a comparable star rating and review count.
Corporate transportation, airport car service, limousine service and group transportation compared
Choosing between Empire CLS and LAAC Car Service comes down to what happens on the actual trip. Here is how our chauffeur service is built for each kind of ride.
Corporate transportation: LAAC Car Service vs. Empire CLS
Corporate transportation with LAAC Car Service means suited, hand-vetted career chauffeurs trained for executive travelers, dry runs before important meetings and events so there are zero surprises, and every reservation managed from start to finish by our Customer Care team. Corporate travel managers get one company, one contact and one bill across 600+ cities instead of a new vendor in every market.
Airport car service with live flight tracking
Our airport car service tracks every flight live, adjusts the pickup when a flight lands early or late, and has your chauffeur waiting before you reach baggage claim. An airport transfer in a jet-black Cadillac Escalade ESV is not the same ride as a basic SUV — FIJI and San Pellegrino water, silver-luggage handling and a quiet cabin come standard on our executive airport car service.
Limousine service and black car service
LAAC limousine service covers executive sedans, the Cadillac Escalade ESV, the Chevrolet Suburban High Country and VIP Sprinter limousines — all black on black with black leather interiors. Whether you need a black car service for one executive or a luxury limousine service for a wedding or event, the same chauffeur standard applies to every vehicle.
Group transportation from 7 to 10,000+ passengers
Group transportation is where most chauffeur services stop. LAAC runs executive Sprinter vans, CEO Jet Sprinters, VIP Sprinter limos, mini coaches, mid coaches and full motor coaches, so corporate groups, roadshows, conferences and event shuttles run on one reservation, one dispatch team and one invoice.
Luxury Sprinter van with driver
Our luxury Sprinter fleet is custom-built by First Class Customs: quilted captain's chairs, starlight headliner, fold-out work desks, bar and fridge. Every luxury Sprinter van rental comes with a professional chauffeur — a Sprinter limo built for executive teams, not a stock passenger van.
Modern fleet guarantee
The vehicle class you book is the vehicle class that arrives. LAAC's modern fleet guarantee means current-generation luxury vehicles — the Escalade ESV you reserve is an Escalade ESV, never a substitute — kept to the same black-on-black standard in every city.
On-time guarantee
Every LAAC Car Service reservation carries our On-Time Guarantee. Dispatch monitors flights and live traffic, stages backup vehicles and backup chauffeurs, and our 24/7 Customer Care team manages the trip from booking to drop-off, so the ride is there when you are.
Four things none of the nine competitors match.
4.9 ★ across 205 verified reviews
205 on Google, 33 on Yelp, 19 on Tripadvisor. None of the nine competitors in this comparison set publicly display a comparable star rating and review count on the major consumer review platforms.
A real program, not a marketing line
LAAC Car Service runs a dedicated women-chauffeur-on-request program for female travelers, families, and corporate accounts. Legacy networks and app platforms don't offer this as a bookable, staffed service.
The deepest Sprinter + coach lineup in the category
Custom-built Executive Sprinters, CEO Jet Sprinters, VIP Sprinter limousines, mini, mid, and full motor coaches for HNWI, sports teams, and corporate groups — nationwide, managed start-to-finish, on one bill.
Live 24/7 Customer Care + career chauffeurs
A live human Customer Care team that picks up chat 24/7, hand-vetted career chauffeurs with a favorite-chauffeur preference honored whenever scheduling allows — not app roulette, not a licensee lottery.
What LAAC Car Service adds vs. Empire CLS.
Empire CLS sits in the legacy chauffeur brands category. Here's what LAAC Car Service brings that category typically doesn't.
Booking + tracking, finally
Near-on-demand reservations and real-time tracking, instead of phone-and-email-only workflows.
One company, one standard
Same LAAC Car Service standard in every market — not the licensee-by-licensee variability of a legacy network.
Custom Sprinters + coaches
A purpose-built luxury group transportation fleet — Sprinter limos and motor coaches — for 1 to 10,000+ people, instead of bolting groups onto a sedan-heavy network.
Feature by feature.
Where LAAC Car Service and Empire CLS are similar, and where they aren't. Notes mark partial-fit answers so the comparison stays honest.
| Feature | LAAC Car Service | Empire CLS |
|---|---|---|
| Public star rating + review count displayed | Yes — 4.9 ★ · 205 verified reviews | No — Not publicly displayed |
| Live 24/7 human Customer Care team | Yes | Yes — Phone & email |
| Favorite-chauffeur requests honored when available | Yes — When on shift | No — Varies by licensee |
| Hand-vetted, interviewed career chauffeurs | Yes | Varies by licensee |
| Modern booking tech, rider app & real-time tracking | Yes | No |
| Custom luxury Mercedes Sprinter limousines | Yes | No |
| Sedans, SUVs, Sprinters, coach & charter buses for 1 to 10,000+ | Yes — 1 to 10,000+ | Limited group capacity |
| Women-chauffeur-on-request program | Yes | No |
| One bill, worldwide | Yes | Yes |
Comparison reflects LAAC Car Service's read of each brand's public service description. Capabilities evolve; if anything is out of date please tell us and we'll update it.
Empire CLS has a strong regional fleet and deep event-transportation experience on the East Coast, with decades of luxury chauffeured-ground work behind the brand.
LAAC Car Service isn't a replacement for everything Empire CLS does well — it's the modern, full-stack chauffeur service for travelers who want a live human, a career chauffeur they can name, and a fleet that scales from a single sedan to 10,000+ people without switching vendors.
Real humans are the new luxury.
In a world obsessed with apps and AI, real humans are the new luxury. A live Customer Care team that picks up. A hand-vetted, interviewed, career chauffeur — with a favorite-chauffeur preference honored whenever scheduling allows. Custom Sprinters and motor coaches for 1 to 10,000+ people. A women-chauffeur-on-request program built for female travelers.
Answers, fast.
Is LAAC Car Service a better-reviewed alternative to Empire CLS?
Yes. LAAC Car Service holds a 4.9-star aggregate rating across 205 verified Google reviews. Empire CLS does not publicly display a comparable star rating and review count on the major consumer review platforms, so travelers can't verify service quality the same way before booking.
How is LAAC Car Service different from Empire CLS?
Strong regional fleet with deep event experience. Lighter on modern on-demand tech and favorite-chauffeur-by-city loyalty. Event capacity is limited compared with LAAC Car Service's combined fleet that scales from 1 to 10,000+ people with dedicated transport managers, event managers, onsite coordinators and meet-and-greet, and there's no women-chauffeur-on-request program.
Does Empire CLS have a women-chauffeur-on-request program?
Not publicly. LAAC Car Service runs a dedicated women-chauffeur-on-request program for female travelers, families, and corporate accounts. Note it at booking and a vetted woman chauffeur is matched whenever one is on shift; if not, Customer Care tells you up front and offers alternatives.
Can Empire CLS handle luxury Sprinter limousines and motor coaches the way LAAC does?
LAAC Car Service operates the deepest custom luxury group transportation fleet in this category — Executive Sprinters, CEO Jet Sprinters, VIP Sprinter limousines, mini, mid, and full motor coaches — all driven by the same hand-vetted career chauffeurs that drive our sedans. Networks like Empire CLS typically subcontract group work to third-party charter operators, so the group standard doesn't match the sedan standard.
Can I request a specific chauffeur every trip?
You can set a favorite chauffeur preference and LAAC Car Service honors it whenever scheduling allows. No chauffeur service in the world can guarantee a specific chauffeur on every booking — popular chauffeurs get booked, take days off, and rotate. When your first choice isn't available, dispatch briefs the assigned chauffeur on your preferences before pickup.
Where does LAAC Car Service operate?
LAAC Car Service serves 600+ cities across six continents through one company, one contact, one standard, and one bill — Atlanta is our home market, with deep U.S. coverage and a vetted global network for the rest of the world.