Hotels & resorts,
arrived.
The ground partner for five-star hospitality.
The arrival is the first impression. Make it ours — branded, named, and seamless from the terminal to the porte-cochère.
Consistent excellence, globally delivered.
Six commitments across six continents and 600 cities, airports, and FBO hubs.
Global Reach
One company, one standard, one bill — consistent service in every city worldwide.
Hand-Vetted Chauffeurs
English-speaking, licensed professionals with rigorous training and verified backgrounds.
Premium Vehicle Selection
A curated fleet of late-model luxury vehicles for a consistently elevated ride.
Punctuality Commitment
24/7 dispatch with flight + traffic tracking ensures on-time arrivals — or your ride is free.
Safety & Security
Strict security protocols, full vehicle inspections, and commercial liability coverage.
Effortless Travel Management
A modern dashboard for seamless global booking, 24/7 support, and simplified expenses.
The guest's stay begins the moment they leave the gate.
Not when they step under the porte-cochère. We work the way your bell stand works — pre-arrival luggage handling, VIP discretion at the curb, and a chauffeur who knows not to honk.
ETAs texted to the front desk so the GM can greet personally. The signage in your brand, the cabin pre-cooled, the route chosen to avoid the school zone at 8 a.m.
Sequenced so the front desk isn't slammed.
Incentive group of 60 across three flights into one window. Three Sprinters staged, manifest reconciled against actual landings, sequenced arrivals so check-in flows instead of stacking. One dispatcher, one report at the end.
For your resort guests landing in markets you don't operate in, the Five Star Alliance keeps the experience identical — vetted partner operators worldwide, held to the LAAC Car Service standard.
Built into your property, not bolted on.
On-site availability
Vehicles and chauffeurs stationed at your porte-cochère 24/7 or on a schedule you set. Customer Care-direct dispatch, no app, no wait. Pre-positioned for the 7 a.m. departure rush and the 11 p.m. red-eye returns.
Shuttle programs
Designed with your meeting planners and property team. Conference shuttles, training-center loops, wedding-block runs — manifest-driven, one coordinator, one invoice.
City tours & excursions
Customer Care-coordinated half-days and evenings. Shopping, dining, gallery routes, sporting events. Same chauffeur for the stay when the guest wants continuity.
Worldwide consistency
The same standard at your sister properties and partner resorts through the Five Star Alliance network. One contact for ground in every market your guest lands.
A real partnership, structured your way.
Tailored to your property, your leadership team, and your guests. We build the program around how you operate — not the other way around.
- Revenue share, commission, or rebate program
- Complimentary services for property leadership and key guests
- Guest discount program tied to your loyalty tier
- Cooperative marketing with your brand team
Every arrival, matched to the right vehicle.
From a single first-class sedan for a suite guest to a motor coach for a wedding block, your guests board a vehicle that matches the property.
Answers for hotel teams and their guests
- Do you provide house car and guest transportation service for luxury hotels?
- Yes — five-star properties run LAAC as their house-car and guest ground program. Chauffeurs arrive uniformed in black suits, follow front-drive arrival protocols, and present a service standard consistent with five-star hospitality, so the ride reads as the hotel's own ground extension.
- Can guest ground transportation be billed directly to the master folio?
- Yes. We support direct hotel billing, corporate master accounts, and wholesale travel vouchers. Invoices carry the guest name, confirmation code, and route breakdown so front-desk teams can post charges to the guest folio or master account without friction.
- How quickly can an executive vehicle be dispatched for an impromptu guest request?
- Scheduled pre-booking guarantees the vehicle class, and our network accommodates short-notice transfers whenever dispatch scheduling permits. Front-desk and guest-services teams get a direct channel to our 24/7 reservations desk for urgent requests.
- What luggage capacity is available for guests traveling with heavy baggage?
- Business Luxury SUVs hold up to 6 large bags, and the Executive Sprinter carries up to 13 cases in a dedicated rear cargo hold — enough for a full-week itinerary or golf equipment without a second vehicle. Chauffeurs handle all loading and hand luggage directly to bell staff.
- How much does hotel guest transportation cost?
- Executive Sedans start at $125 and SUVs start at $175 per transfer, with live retail rates for every city confirmed at booking. Properties running a house-car or shuttle program are set up under a negotiated account rate rather than retail pricing. Add-ons — airport meet-and-greet, extra stop, pet, booster seat — are $35 each.